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One plan at $99.99 USD per year — roughly $8.33 a month, paid once annually. That price includes every feature with unlimited doctors, patients, and branches: no setup fee, no per-user pricing, and no modules sold separately on top.

No. We sell exactly one billing cycle: a $99.99 annual subscription. Billing once a year keeps the price low and takes a monthly invoice out of your admin, and you can run the full system for 30 days before paying anything at all.

Yes. "Request a Refund for Unused Time" is its own action in Subscription Settings, separate from the cancel-at-end-of-period button: it quotes the pro-rata value of your remaining days before you confirm, and once issued it ends your access immediately, with the money reaching your card in 5–10 business days. App Store and Google Play subscriptions are refunded through the store instead.

Yes. 3yadtk covers 14 countries across MENA, including Saudi Arabia, UAE, Egypt, Kuwait, Qatar, Bahrain, Jordan, Oman, Lebanon, Iraq, Morocco, Tunisia, Libya, and Yemen. Each region includes its local currency and specific compliance requirements.

The infrastructure is architected to store patient data in a dedicated regional database per country, without cross-border transfers. We use AES-256 encryption at rest and TLS 1.3 in transit, with a full audit trail on every access to patient records.

Yes. The platform supports displaying both Hijri and Gregorian dates in all date fields. Dates are stored internally as ISO 8601 UTC and displayed in the appropriate calendar based on user preference.

Yes. The platform is designed to integrate with national health insurance systems and unified patient record networks across the region. This integration is in development and will be included in your plan at no extra cost when it launches. Currently, the system supports manual insurance claims management and pre-authorization tracking.

Yes. We provide import tools for data via CSV and Excel files. Our dedicated support team helps you migrate patient and appointment data from any previous system during the onboarding period.

Unlimited. The 3yadtk plan includes an unlimited number of doctors with no additional fees. For hospitals or large medical groups (50+ doctors) that need custom onboarding, contact our sales team.

Yes. The 3yadtk plan supports an unlimited number of branches. You can manage doctors, schedules, and billing for each branch independently with a unified control panel covering your entire clinic.

We use the Unifonic WhatsApp Business API to send appointment reminders, booking confirmations, queue updates, and exercise plans directly to the patient's number. Patients can reply to confirm or cancel.

Yes. 3yadtk comes with a 30-day free trial with every feature unlocked from day one — the identical system a paying clinic runs on. No credit card information is required to start it, and nothing is charged automatically when it ends.

The platform automatically calculates VAT at the appropriate rate for each country (15% for Saudi Arabia, 5% for UAE). It appears clearly on invoices with the clinic's tax number.

Yes, with no penalty and no early termination fee. Subscription Settings has two separate buttons: "Cancel at End of Period" keeps your access until the year you paid for runs out, and "Request a Refund for Unused Time" ends access as soon as the refund is issued. Both apply to subscriptions billed through Stripe; app store subscriptions are cancelled in the store. Either way you can export all your data within 30 days.

For platform subscriptions: Visa, Mastercard, and American Express via Stripe. For patient payments: Mada and local cards via Tap Payments in the Gulf, and Fawry, InstaPay, and Meeza in Egypt.